Choose a company that is known for exemplary service.

Learning Goal: I’m working on a hospitality writing question and need an explanation and answer to help me learn. Pick 2 case studies from chapter 10 to review and present. These should be different from the 2 you selected for Mini-Project #1. Do a brief summation, include your thoughts and opinions of the preferred outcome(s), and complete the review questions at the end of these cases. These must be presented in complete sentence formation without rewriting the questions itself. [800 word minimum – both cases combined – hence, 400 words a piece]2) Choose a company that is known for exemplary service. Several companies are highlighted in your textbook and you can find books in the business section of any book store that will publish their management strategies. In a power point format, present the mission, vision, and core values of the company; their secrets to success, and if one is in your area, do a site visit. Discuss what makes them stand out from the crowd, find what others are saying about them and check to see if they have a social media following, if so, discuss the numbers of followers and engagement/activity produced by the company. Use at least 2 additional resources other than your text book, cite these correctly in APA format & list them in alphabetical order on the reference page. Use pictures that are relevant to the subject being discussed. [15 slide minimum of content; title & references should be in addition to the 15 minimum slide required].Presentation Guidelines:Presentation should consist of at least 15 slides.Mandatory slides:Introduction of company, mission/vision/values, success secrets, examples of excellent service, site visit (if possible), reviews from patrons, social media presence & analytics, summation, & reference page.
Make sure that slides are readable and formatting is consistent.
3) Service CultureDefine culture in the service industry workplace and discuss how it is the core of the service delivery process. What are some components that build a strong culture? Describe some experiences you have had in a workplace culture, good or bad. How does the organizational culture relate to employee motivation? [1,200 minimum word count].
Requirements: 3000 words

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more